Your teacher for this class...
Emma Jenkins
Professional Teacher
Emma is a TEFL qualified teacher from the UK and has been teaching English for over 10 years now. She started teaching privately in Peru but is now based back in the U.K.
Find me on Social Media
Lesson Pricing
Terms & Conditions
1. Teacher Responsibilities
- Teachers on Level Up English are not employees of Level Up English. They operate independently and decide their own availability, rates, and lesson content.
- Teachers are solely responsible for the content and conduct of their lessons. Level Up English does not endorse or regulate teaching styles or lesson plans. Teaching methods may vary from teacher to teacher.
- Classes are private and are not recorded. If a serious issue arises (e.g., a formal complaint from a student), Level Up English reserves the right to take appropriate action.
2. Student Responsibilities
- Students book private classes through the website’s calendar, based on the teacher’s availability.
- By booking a lesson and ticking the lesson agreement box, students agree to these terms.
3. Payment and Refund Policy
- Payments are made automatically through the Level Up English website using card payment or PayPal. Students must not make payments outside the platform.
- If a teacher fails to attend, the student can choose to reschedule or request a refund.
- Cancellations with more than 24 hours' notice will receive a full refund. If less than 24 hours' notice is given, no refund will be provided.
4. Rescheduling Policy
- Lessons can be rescheduled any time up to 24 hours before the original lesson time.
- If a lesson is missed without prior notice, it cannot be rescheduled.
- If technical issues prevent a lesson from taking place, the student may choose to reschedule or receive a refund.
- A single lesson can be rescheduled no more than twice.
5. Code of Conduct
- Exchanging personal information or contact details between teachers and students is strictly prohibited.
- Students are expected to respect teachers, and teachers are expected to maintain a respectful and welcoming attitude. Classes are informal but professional.
6. Platform Responsibility
- Level Up English is not liable for any disputes between teachers and students or for the content of lessons. Teachers operate independently.
7. Privacy and Data
- Personal data (e.g., names and email addresses) are stored securely within the platform and are only used for lesson scheduling and communication related to classes. We do not share or sell personal data to third parties.
By using the Level Up English platform to book or teach private classes, you agree to adhere to these terms.
```Frequently Asked Questions
Do I have to pay to join?
Yes - these classes are typical private classes and not part of the Level Up English membership. You'll have to pay the teacher's fee to book classes with them.
Do I need to be a member to book a class?
No - even if you're not a member of Level Up English, you will still be able to book lessons with the teacher on this platform.
What if I can't attend the class?
Unexpected things can happen, so we have a cancellation policy to benefit both the student and teacher.
Lessons can be rescheduled any time up to 24 hours before the original lesson time.
If a lesson is missed without prior notice, it cannot be rescheduled.
If technical issues prevent a lesson from taking place, the student may choose to reschedule or receive a refund.
A single lesson can be rescheduled no more than twice.
What will we do in the class?
That's totally up to you and the teacher! These classes are not part of Level Up English, so classes will differ based on the teacher's teaching style and what you want to do.
If you want to focus on something specific in classes, be sure to let the teacher know.
How do I use Zoom?
These private classes use Zoom. If you haven't used it before, it can look confusing, but don't worry! In this video, I talk about everything you need to know.