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At Level Up English, we respect your privacy and are committed to protecting your data. If you have questions or concerns, please use our Contact Form to get in touch.
This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from https://levelupenglish.school.
We collect two types of information:
1. Device Information
When you visit our website, we automatically gather certain details about your device, such as:
• Web browser type
• IP address
• Time zone
• Installed cookies
Additionally, we collect data about:
• Web pages or products you view
• Websites or search terms that referred you
• Your interactions with the site
We collect this information using:
• Cookies: Small text files stored on your device to improve your experience.Learn more at All About Cookies.
• Log Files: Track activity on the site and gather technical data like IP addresses and browser types.
• Web Beacons, Tags, and Pixels: Electronic tools that track your browsing behavior.
• Analytics Tools: We use Google Analytics and Facebook Pixel to understand site usage and improve services.
2. Order Information
When you make a purchase or attempt to do so, we collect:
• Name
• Billing and shipping address
• Payment information (e.g., credit card details, PayPal)
• Email address and phone number
When we mention “Personal Information” in this policy, we’re referring to both Device Information and Order Information.
We use your information to:
• Process and fulfill your orders (including payment processing and order confirmations)
• Communicate with you
• Prevent fraud or security risks
• Provide a tailored website experience by understanding your preferences and improving our services
If you’re a member, we’ll send you email updates as part of your membership. Non-members can also subscribe to our emails and unsubscribe at any time.
We may also use your personal information to deliver relevant marketing or advertising based on your interests (with your consent).
We may share your information to:
• Comply with laws or respond to legal requests (e.g., subpoenas or search warrants)
• Improve our advertising campaigns via tools like Google and Facebook
To learn more about how targeted advertising works, visit the NAI’s Educational Page.
Facebook – https://www.facebook.com/settings/?tab=ads
Google – https://www.google.com/settings/ads/anonymous
Additionally you can opt out of some these services by visiting Digital Advertising Alliance’s opt out portal at: http://optout.aboutads.info/
Our website uses cookies to provide a better browsing experience. By continuing to use our site, you agree to our use of cookies. You can learn more about managing cookies in our Cookie Policy.
If you’re located in the EU, you have the right to:
• Access the personal data we hold about you
• Request corrections or deletion of your data
• Withdraw consent for data use at any time
To exercise these rights, please use our Contact Form.
We keep your order information on record unless you ask us to delete it.
Our site does not alter data collection practices when it receives a “Do Not Track” signal from your browser.
We may update this privacy policy from time to time in order to reflect, for example changes to our practices or for other operational, legal or regulatory reasons.